help desk technician
Verified
Posted on March 06, 2024
by
Employer details
Honor Computer
Job details
Education: College/CEGEP. Computer programming/programmer, general. Computer science. Network and system administration/administrator. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide customer service. Personal suitability: Client focus. Excellent oral communication. Screening questions: Are you available for the advertised start date?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years. Other benefits: Free parking available.
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LocationEdmonton, AB
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Salary$29.00HOUR hourly / 30 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Day
- Start date
Starts as soon as possible
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Benefits:
Other benefits
- vacancies
1 vacancy
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Verified
- Source
Job Bank
#2825943
Overview
Languages
English
Education
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College/CEGEP
- or equivalent experience
- Computer programming/programmer, general
- Computer science
- Network and system administration/administrator
Experience
2 years to less than 3 years
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Provide customer service
Additional information
Personal suitability
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Client focus
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Excellent oral communication
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Newcomers to Canada
- Mature workers
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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