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user support technician Verified
Posted on March 14, 2024 by Employer details Team Home Realty Inc.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Supervision: No supervision responsibility. Computer and technology knowledge: Android. iOS. Internet. Desktop applications. Word processing software. Website creation and management software. JavaScript. MS Office. MS Windows. Spreadsheet. WordPress. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Standing for extended periods. Own tools/equipment: Internet access. Cellular phone. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Ability to multitask. Time management. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?. What is the highest level of study you have completed?. Experience: 7 months to less than 1 year. Workplace information: Remote work available.- LocationElmira, ONRemote work available
- Salary$36.50 to $39.50HOUR hourly (To be negotiated) / 32 to 35 hours per week
- Terms of employment Permanent employmentFull time
- To be determined
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Verified
- Source Job Bank #2829211
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- Internet
- Desktop applications
- Word processing software
- Website creation and management software
- JavaScript
- MS Office
- MS Windows
- Spreadsheet
- WordPress
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
Own tools/equipment
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Time management
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Mature workers
- Veterans
- Visible minorities
- Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-08
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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