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help desk technician Verified This job was posted directly by the employer on Job Bank.
Posted on March 14, 2024 by Employer details Asurtec Solutions Inc.
Job details
Education: Other trades certificate or diploma. Work setting: Help desk. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Work under pressure. Manual dexterity. Attention to detail. Ability to distinguish between colours. Sitting. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Organized. Team player. Time management. Experience: 1 year to less than 2 years.- LocationLondon, ON
- Salary$30.77HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Early Morning, Morning
- Start date Starts as soon as possible
- vacancies 4 vacancies
- Source Job Bank #2837601
Overview
Languages
English
Education
- Other trades certificate or diploma
Experience
1 year to less than 2 years
Work setting
- Help desk
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Work under pressure
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Time management
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Newcomers to Canada
- Visible minorities
- Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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