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user support technician Verified This job was posted directly by the employer on Job Bank.

Posted on March 23, 2024 by Employer details Punjab Wireless Ltd.

Job details

  • Location27229 Fraser HwyAldergrove, BCV4W 3P9
  • Salary32.50 hourly / 30 to 40 hours per week
  • Terms of employment Term or contractFull time
  • Start date Starts as soon as possible
  • vacancies 3 vacancies
  • Source Job Bank #2849848

Various locations

  • 27229 Fraser Hwy
    Aldergrove, BC
    V4W 3P9

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

  • Computer hardware or software retailer/wholesaler

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision

  • 3-4 people

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

  • Indigenous people
  • Persons with disabilities
  • Newcomers to Canada
  • Mature workers
  • Visible minorities
  • Youth

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-06-27

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Lower Mainland–Southwest Region
Median wage Help -

Median wage - Help

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.
30.77 $/hour

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