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front desk agent
Posted on April 04, 2024 by Employer details Ramada-Estevan
Job details
Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and professionally - Answer phone calls and direct them to the appropriate department or individual - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction Experience: - Previous experience in a hotel or hospitality setting is preferred - Strong customer service skills with the ability to handle difficult situations calmly and effectively - Excellent phone etiquette and familiarity with phone systems - Proficient in using front desk software and computer systems If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply with your resume. We look forward to hearing from you! Job Types: Full-time, Part-time Pay: From $14.50 per hour Flexible Language Requirement: * French not required Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday * Night shift * Weekends as needed Work Location: In person Application deadline: 2024-04-25- LocationEstevan, SK
- Salary$14.50HOUR hourly
- Terms of employment Full time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9222356106
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