Overview
Languages
Bilingual
Education
-
Bachelor's degree
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
-
Airline ticket office
-
Travel wholesale company
Responsibilities
Tasks
-
Attend to other financial transactions, such as plane tickets and travel insurance
-
Calculate cost of travel and accommodations
-
Handle reimbursement in case of transportation and hotel reservations cancellation
-
Recommend suitable products
-
Investigate new travel areas, hotels and other amenities
-
Manage difficult situations with customers
-
Perform general office duties
-
Sell travel products and travel insurance
-
Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
-
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
-
Attend to cancellations and schedule changes
-
Develop contact lists
-
Make transportation and accommodation reservations using computerized reservation and ticketing system
-
Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Experience and specialization
Computer and technology knowledge
-
Travel software packages
-
MS Office
-
Database software
Travel bookings
-
Leisure travel
-
Individual travel
-
Group travel
-
Domestic travel
-
International travel
-
Adventure travel
Geographical areas of specialization
-
Canada
-
United States
-
Western Europe
-
Central Europe
-
Eastern Europe
-
Northern Europe
-
Mexico and Central America
-
South America
-
Caribbean
-
Africa
-
North Pacific
-
South Pacific
-
Asia
Area of specialization
Additional information
Transportation/travel information
-
Willing to travel
-
Willing to travel cross-border
-
Willing to travel overnight
-
Willing to travel internationally
Work conditions and physical capabilities
-
Tight deadlines
-
Attention to detail
-
Sitting
-
Work under pressure
Own tools/equipment
Personal suitability
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Initiative
-
Judgement
-
Organized
-
Reliability
-
Team player
-
Dedication
Benefits
Financial benefits
Other benefits
-
Learning/training paid by employer
-
Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.