technical support specialist – information technology (IT)
Verified
Posted on April 25, 2024
by
Employer details
Connexall
Job details
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Personal suitability: Accurate. Client focus. Initiative. Judgement. Organized. Time management. Experience: 7 months to less than 1 year. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Free parking available.
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LocationNorth York, ON
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Salary$32.69HOUR hourly / 40 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Evening, Morning
- Start date
Starts as soon as possible
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Benefits:
Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies
1 vacancy
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Verified
- Source
Job Bank
#2893625
Overview
Languages
English
Education
Experience
7 months to less than 1 year
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Supervise other technical support workers in this group
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Perform Web-server backup and recovery operations
-
Provide customer service
Additional information
Personal suitability
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Accurate
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Client focus
-
Initiative
-
Judgement
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Organized
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Time management
Benefits
Health benefits
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Dental plan
-
Disability benefits
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Health care plan
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Vision care benefits
Financial benefits
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Life insurance
-
Registered Retirement Savings Plan (RRSP)
Long term benefits
Other benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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