front desk agent
Posted on May 03, 2024
by
Employer details
Sheraton Cavalier - Saskatoon
Job details
As a front desk agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast paced environment and are highly adaptive to the diverse needs of our customers. This position requires you to work days, evenings, weekends and holidays. The role is diverse as you will check in/out guests with utmost efficiency, accurate posting of accounts, soliciting guest feedback, reservations, etc. Responsibilities Check in/check out guests ensuring standards are maintained throughout arrival and departure process Receive methods of payments and posting accurately to proper accounts Ensuring shift check lists are complete Professional communication with all departments Answering switchboard and transferring of calls as required Confident and knowledgeable about the city and events in order to assist guests with inquiries Handle all guest concerns/opportunities and offer solutions (ensure all being communicated in hotel systems) Take reservations and modify reservations as needed in a timely and efficient manner Assisting guests in a personable professional manner Follow up on all requests to ensure guest satisfaction
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LocationSaskatoon, SK
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Salary$16.00HOUR hourly
- Start date
Starts as soon as possible
- Source
SaskJobs
#1347118
Advertised until
2024-05-31
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