user support technician
Verified
Posted on May 06, 2024
by
Employer details
PadoxIT
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Computer and technology knowledge: MAC. Unix. Networking hardware. Networking security. Internet. Servers. Desktop applications. File management software. Security software. Website creation and management software. Web service design. Business diagram software. MS Office. Wireless networks. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management. Experience: 7 months to less than 1 year.
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Location3921 Renfrew Cres.Mississauga, ONL5L 4J5
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Salary$29.50HOUR hourly / 35 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Evening, Weekend, Shift, Morning
- Start date
Starts as soon as possible
- vacancies
1 vacancy
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Verified
- Source
Job Bank
#2906863
- 3921 Renfrew Cres.Mississauga, ONL5L 4J5
Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
-
Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Perform Web-server backup and recovery operations
Experience and specialization
Computer and technology knowledge
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MAC
-
Unix
-
Networking hardware
-
Networking security
-
Internet
-
Servers
-
Desktop applications
-
File management software
-
Security software
-
Website creation and management software
-
Web service design
-
Business diagram software
-
MS Office
-
Wireless networks
Additional information
Work conditions and physical capabilities
-
Fast-paced environment
-
Work under pressure
-
Tight deadlines
-
Attention to detail
Personal suitability
-
Accurate
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Initiative
-
Judgement
-
Organized
-
Team player
-
Ability to multitask
-
Time management
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-05
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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