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customer service assistant Verified

Posted on May 10, 2024 by Employer details 733479 NB INC

Job details

  • LocationSaint John, NB
  • Salary15.75 hourly / 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Weekend, Shift, Flexible Hours, Morning
  • Start dateStarts as soon as 2024-07-01
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #2913100

Overview

Languages

English

Education

  • Bachelor's degree

Experience

1 year to less than 2 years

Work setting

  • Business sector
  • Private sector
  • Business
  • Real estate company
  • Private company, corporation or industry

Responsibilities

Tasks

  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Perform basic bookkeeping tasks
  • Maintain internal record-keeping system
  • Perform data entry

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS Word
  • MS PowerPoint
  • MS Office
  • Quick Books
  • Social Media
  • Spreadsheet
  • Google Drive
  • LinkedIn
  • MailChimp
  • Adobe Acrobat Reader
  • WordPress

Type of experience

  • Call centre

Area of specialization

  • Communications
  • Technical support
  • Property management

Additional information

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver's licence
  • Willing to travel

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks

Own tools/equipment

  • Computer
  • Internet access
  • Printer

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-06-09

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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733479 NB INC

  • Construction
  • 3 job postings advertised
  • Medium-sized business (between 5 and 100 employees)
  • 1 business location
  • View business profile

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