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systems technical support analyst Verified This job was posted directly by the employer on Job Bank.
Posted on May 17, 2024 by Employer details A&R Solutions
Job details
Education: No degree, certificate or diploma. Work setting: Help desk. Private sector. Tasks: Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Provide customer service. Manage incidents. Supervision: No supervision responsibility. Computer and technology knowledge: Desktop applications. Database software. MS Office. MS Windows. Spreadsheet. Transportation/travel information: Willing to travel regularly. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Own tools/equipment: Internet access. Cellular phone. Personal suitability: Client focus. Organized. Team player. Time management. Screening questions: Are you available for the advertised start date?. Are you currently a student?. Do you currently reside in proximity to the advertised location?. Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?. Experience: 1 to less than 7 months. Workplace information: Remote work available. Other benefits: Free parking available. Team building opportunities.- LocationBurlington, ONRemote work available
- Salary$26.05HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #2923956
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
Work setting
- Help desk
- Private sector
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Desktop applications
- Database software
- MS Office
- MS Windows
- Spreadsheet
Additional information
Transportation/travel information
- Willing to travel regularly
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Own tools/equipment
- Internet access
- Cellular phone
Personal suitability
- Client focus
- Organized
- Team player
- Time management
Benefits
Other benefits
- Free parking available
- Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-16
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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