hotel manager
Posted on March 14, 2026 by a licensed third-party for Employer details Best Western Cowichan Valley Inn
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Relocation costs covered by employer. Hotel, motel, resort. Budgetary responsibility: $1,500,001 - $4,000,000. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Conduct training sessions. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Participate in marketing plans and implementation. Negotiate with clients for catering or use of facilities. Enforce provincial/territorial liquor legislation and regulations. Ensure health and safety regulations are followed. Cost products and services. Balance cash and complete balance sheets, cash reports and related forms. Provide customer service. Negotiate arrangements with suppliers for food and other supplies. Determine type of services to be offered and implement operational procedures. Plan, organize, direct, control and evaluate daily operations. Supervision: More than 20 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload. Repetitive tasks. Handling heavy loads. Physically demanding. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Accurate. Dependability. Reliability. Organized. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. Night. On call. Day. Weekend. Overtime required. Overtime available. Support for newcomers and refugees: Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth. Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.- Location 6457 Norcross RdDuncan, BCV9L 6C6
- Work location On site
- Salary$39.90HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Overtime required, Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours, Overtime available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3529753
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs covered by employer
- Hotel, motel, resort
Budgetary responsibility
- $1,500,001 - $4,000,000
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Participate in marketing plans and implementation
- Negotiate with clients for catering or use of facilities
- Enforce provincial/territorial liquor legislation and regulations
- Ensure health and safety regulations are followed
- Cost products and services
- Balance cash and complete balance sheets, cash reports and related forms
- Provide customer service
- Negotiate arrangements with suppliers for food and other supplies
- Determine type of services to be offered and implement operational procedures
- Plan, organize, direct, control and evaluate daily operations
Supervision
- More than 20 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Repetitive tasks
- Handling heavy loads
- Physically demanding
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Accurate
- Dependability
- Reliability
- Organized
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-07-05
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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