sales supervisor - retail

Title posted on indeed.com - Retail Sales Supervisor

Posted on May 03, 2026 by Employer details parkland Ultramar

Job details

*Job Summary* We are seeking a dynamic and experienced Retail Sales Supervisor to lead our store team and ensure exceptional customer service. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a comprehensive understanding of retail operations. This role involves overseeing daily store activities, managing sales processes, and supporting team development to drive store success and enhance customer satisfaction. *Duties* * Supervise and motivate retail staff to achieve sales targets and deliver outstanding customer service * Oversee merchandising, pricing, and inventory management to optimize product presentation and availability * Manage POS systems, cash handling, and bookkeeping tasks with accuracy and integrity * Recruit, interview, and train new team members to ensure a skilled and cohesive workforce * Develop and implement sales strategies, marketing initiatives, and promotional activities * Monitor store operations including opening/closing procedures, safety protocols, and compliance standards * Handle customer inquiries, resolve complaints, and ensure a positive shopping experience * Assist with purchasing decisions, budgeting, and store financial management * Conduct performance evaluations, coaching sessions, and staff development activities * Maintain organized records of sales data, payroll processing, and administrative documentation *Requirements* * Proven experience in retail sales management or supervisory roles within a retail environment * Strong leadership skills with the ability to supervise teams effectively * Excellent communication skills; bilingual abilities are a plus for serving diverse customers * Proficiency with POS systems, cash handling, bookkeeping, and basic math skills * Knowledge of merchandising, pricing strategies, marketing techniques, and store management practices * Experience in recruiting, training & development, interviewing, and team building * Ability to manage time efficiently in a fast-paced setting while maintaining attention to detail * Organizational skills with the ability to multitask across various responsibilities including payroll and administrative tasks * Demonstrated ability in negotiation, customer service excellence, and phone etiquette * Leadership qualities with experience in supervising staff performance and fostering a positive work environment * High school diploma or equivalent; additional education or certifications in retail management is preferred Job Types: Full-time, Permanent Pay: $16.33-$20.00 per hour Work Location: In person