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hotel manager

Posted on June 01, 2026 by Employer details Ramada West Edmonton

Job details

*Job Overview* We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that guests receive exceptional service while maintaining efficient hotel operations. This role requires a blend of customer service expertise, budgeting acumen, and human resources management to create a welcoming environment for both guests and staff. *Duties* * Actively promote the establishment's products and services to increase customer engagement and drive sales growth. * Supervise front desk operations, ensuring all staff provide excellent customer service and maintain phone etiquette. * Manage hotel budgets, including forecasting revenue and controlling expenses to maximize profitability. * Oversee daily hotel operations, including housekeeping, maintenance, and guest services. * Lead and train hotel staff in hospitality best practices, promoting teamwork and a positive work environment. * Address guest inquiries and concerns promptly to ensure satisfaction and loyalty. * Implement policies and procedures to enhance operational efficiency and guest experience. * Maintain compliance with health and safety regulations while ensuring a clean and safe environment for guests. *Experience* * Proven experience in hotel management is mandatory. * Strong leadership skills with the ability to supervise a diverse team effectively. * Excellent customer service skills with a focus on guest satisfaction. * Experience in budgeting and financial management within a hotel setting. * Multilingual abilities are a plus, enhancing communication with diverse guests. * Familiarity with front desk operations and human resources practices is highly desirable. * A background in hospitality management is a requirement. Job Type: Full-time Pay: From $45,000.00 per year Benefits: * Flexible schedule * On-site parking * Paid time off Flexible language requirement: * French not required Application question(s): * How many years of experience do you have in advertising and sales ? Experience: * Budgeting: 3 years (required) * Hospitality: 3 years (required) * Customer service: 3 years (required) * Leadership: 3 years (required) Work Location: In person