customer service manager - retail
Posted on August 05, 2026 by a licensed third-party for Employer details PacWest
Job details
Education: Bachelor's degree. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Resolve issues that may arise, including customer requests, complaints and supply shortages. Computer and technology knowledge: Word processing software. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Collaborative. Goal-oriented. Hardworking. Integrity. Positive attitude. Proactive. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Interpersonal awareness. Judgement. Organized. Team player. Patience. Resourcefulness. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP).- Location 14735 Yellowhead TrailEdmonton, ABT5L 3C5
- Work location On site
- Salary$44.00 to $47.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3639664
Overview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Experience and specialization
Computer and technology knowledge
- Word processing software
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Collaborative
- Goal-oriented
- Hardworking
- Integrity
- Positive attitude
- Proactive
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Patience
- Resourcefulness
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-08-26
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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