Job prospects Customer Service Assistant in Saskatchewan

Explore current and future job prospects for people working as a "customer service assistant" in Saskatchewan or across Canada.

Job opportunities in Saskatchewan

The recent trends from the past 3 years were updated on July 25, 2025. The job outlooks over the next 3 years were updated on December 10, 2025.

Prospects over the next 3 years

The employment outlook will be Moderate for other customer and information services representatives (NOC 64409) in Saskatchewan for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.

• Rising public expectations of rapid and efficient service, and an aging workforce will both support employment opportunities for this occupation.
• Applicants with strong communication, customer service experience, conflict resolution skills, and who possess knowledge of a second language, will have better prospects.
• Technological advancements such as automated telephone systems and self-serve applications over the internet will limit employment growth in the long term and alter the job functions of this occupation. 

Here are some key facts about other customer and information services representatives in Saskatchewan:

• Approximately 3,800 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Other retail stores (NAICS 44-45, except 445): 20%
  • Wholesale trade (NAICS 41): 14%
  • Insurance Carriers and related activities (NAICS 524, 526): 8%
  • Information and cultural industries (NAICS 51): 6%
  • Management and administrative services (NAICS 55, 56): 6%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 83% compared to 81% for all occupations
  • Part-time workers: 17% compared to 19% for all occupations
• 63% of other customer and information services representatives work all year, while 37% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 43 weeks for all occupations.
• Less than 5% of other customer and information services representatives are self-employed compared to an average of 16% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 36% compared to 53% for all occupations
  • Women: 64% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 6% compared to 11% for all occupations
  • high school diploma or equivalent: 43% compared to 33% for all occupations
  • apprenticeship or trades certificate or diploma: 12% compared to 15% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 16% compared to 17% for all occupations
  • bachelor's degree: 18% compared to 18% for all occupations
  • university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Saskatchewan by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

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